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Expert profile

Olami, Retention & CRM Specialist at RENEW DIGITAL

Olami

Retention & CRM Specialist

Available for enquiries

Designs segmentation and lifecycle communication around real customer behaviour — first order, replenishment, lapse — so retention becomes a system rather than occasional campaigns.

How this expert contributes to RENEW DIGITAL

Repeat purchase and lifecycle flows

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Area of expertise

  • Retention strategy
  • Email and SMS flows
  • Klaviyo lifecycle design
  • Segmentation
  • Post-purchase experience
  • Customer data hygiene

Services

What they help solve

01

Weak customer retention

02

One-time buyers who never return

03

Unused customer data

04

Generic lifecycle messaging

How they approach the work

  1. 01

    Diagnose

    Understand the current ecommerce environment.

  2. 02

    Prioritize

    Identify the highest-impact opportunities.

  3. 03

    Optimize

    Implement focused improvements.

  4. 04

    Measure

    Review meaningful performance indicators and identify the next opportunity.

Selected work

Explore relevant work

See the capability examples, approved client feedback and published evidence most relevant to Olami’s specialist area.

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Work with the wider team

Mr. Afolayan Olamide, Ecommerce Growth Strategist

Mr. Afolayan Olamide

Ecommerce Growth Strategist

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Mr. Ridwan Logun, Social Commerce Strategist

Mr. Ridwan Logun

Social Commerce Strategist

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Miss Evelyn Douglas, Ecommerce Marketing Strategist

Miss Evelyn Douglas

Ecommerce Marketing Strategist

View Profile

Contact this expert

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Olami

Specialty: Retention & CRM Specialist

Available for enquiries
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